Last updated: July 2026
1. Who we are
This website (voltlok.com) is operated by VOLTLOK® Ltd, a company registered in England & Wales (Company No. 17319737), with registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. For the purposes of the UK GDPR, VOLTLOK® Ltd is the data controller for personal information collected through this site.
2. Information we collect
We collect information you provide directly to us — for example, when you complete our contact form or send us an email. This typically includes your name, company, email address, telephone number, enquiry type and the content of your message. We also collect limited technical information (such as IP address, browser type and pages visited) via essential and analytics cookies — see our Cookie Policy.
3. How we use your information
- To respond to technical, product and general enquiries.
- To route trade and stockist enquiries to our Official Exclusive UK Distribution Partner, Termination Technology Ltd.
- To improve the content, structure and performance of the website.
- To comply with our legal, regulatory and record-keeping obligations.
4. Legal basis
We rely on your consent, our legitimate interests in operating and improving our business, and — where applicable — the need to take steps at your request prior to entering into a contract.
5. Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us operate the website and respond to enquiries (for example, our hosting provider and Termination Technology Ltd for trade-related enquiries), and where required by law.
6. Retention
We keep enquiry information only for as long as necessary to respond and to maintain a reasonable business record of correspondence.
7. Your rights
You have the right to access, correct, delete or restrict the processing of your personal information, and to lodge a complaint with the UK Information Commissioner's Office (ICO). To exercise any of these rights, contact us at jake.rutter@voltlok.com.
8. Changes
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date at the top of the page.